1. Acceptance of Terms
By accessing or using the services of Tenvalora Hotel Casino, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our services.
2. Eligibility
To access our casino facilities, you must be at least 18 years old. By engaging in our services, you confirm your compliance with this age requirement.
3. Use of Facilities
Our facilities, including the casino, hotel, and entertainment venues, are for personal, non-commercial use. Any unauthorized use is strictly prohibited.
4. Privacy Policy
Your personal data will be handled according to our Privacy Policy. We are committed to maintaining the confidentiality and security of your information.
5. Gaming Rules
All casino games follow established rules and regulations. It is your responsibility to understand these rules before participating. Gambling irresponsibly is discouraged, and assistance is available for individuals experiencing gambling-related issues.
6. Reservations and Cancellations
Room reservations are subject to availability. Cancellations made less than 48 hours before check-in may incur charges. Detailed policies are outlined during the booking process.
7. Prohibited Activities
Activities such as fraud, theft, or misuse of our facilities and services are strictly prohibited. Violators will be subject to immediate removal and possible legal action.
8. Liability
Tenvalora Hotel Casino is not liable for any loss, damage, or injury incurred during your stay or visit unless caused by our proven negligence.
9. Modification of Terms
We reserve the right to modify these Terms and Conditions at any time without prior notice. Continued use of our services implies acceptance of the updated terms.
10. Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction in which Tenvalora operates.
If you have any questions or require clarification regarding these terms, please contact us at